Privacy Policy

Privacy Policy National Auto Assurance Effective Date: February 15, 2026

At National Auto Assurance, we are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us, including through our website (nationalautoassurance.com), by phone, email, or in connection with our vehicle service contracts, extended warranty plans, quotes, claims, or customer service.

Who We Are National Auto Assurance provides extended auto warranty and vehicle protection plans designed to help cover unexpected repair costs for your vehicle. Our principal office is located at: 100 Chesterfield Business Pkwy Suite 200 Chesterfield, MO 63005

Customer Service Contact: 1 (888) 259-6815

If you have questions about this Privacy Policy, please contact us using the information above.

Information We Collect We may collect the following types of information:

1. Personal Information You Provide Directly
   • Name, address, phone number, email address, date of birth
   • Vehicle information (make, model, year, VIN, mileage)
   • Payment details (credit/debit card information, billing address—for processing payments)
   • Policy or quote number, driver’s license details (where required for verification)
   • Any other information you voluntarily provide when requesting a quote, purchasing a plan, filing a claim, or contacting customer service
2. Information Collected Automatically
   • Device and browser information (IP address, browser type, operating system)
   • Usage data (pages visited, time spent, referral sources) via cookies, web beacons, or similar technologies
   • Location data (general area based on IP address)
3. Information from Third Parties
   • From business partners, dealerships, or lead providers (e.g., vehicle details or contact info for quote purposes)
   • Publicly available sources or credit/verification services (as permitted by law)

How We Use Your Information We use your information for the following purposes:

• To provide, administer, and improve our vehicle protection plans and services
• To process quotes, applications, payments, and claims
• To communicate with you about your policy, updates, renewals, or service notifications
• To verify your identity and prevent fraud
• To comply with legal obligations, respond to subpoenas, or protect our rights
• For marketing and promotional purposes (e.g., special offers on warranty plans), with your consent where required
• To analyze website usage and enhance user experience

How We Share Your Information We do not sell your personal information. We may share it in these limited circumstances:

• With service providers (e.g., claims administrators, payment processors, IT vendors) who assist us and are bound by confidentiality
• With affiliated companies or partners involved in providing your warranty coverage
• With dealerships or agents if they facilitated your plan
• To comply with law enforcement, regulatory requests, or legal processes
• In connection with a business transfer (e.g., merger or acquisition)
• With your consent or at your direction

Your Choices and Rights

• Opt-Out of Marketing: You may opt out of promotional emails or calls by following unsubscribe instructions or contacting us at 1 (888) 259-6815.
• Access, Correction, or Deletion: Depending on your location and applicable laws (e.g., CCPA for California residents), you may request access to, correction of, or deletion of your personal information. Submit requests to our customer service line or via email (if provided on the site). We may verify your identity before responding.
• Do Not Track: Our site does not respond to browser “Do Not Track” signals at this time.

Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Children’s Privacy Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

Cookies and Tracking Technologies We use cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy (if separate; otherwise, include basics here).

Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review it periodically. Continued use of our services after changes constitutes acceptance.

Thank you for trusting National Auto Assurance with your vehicle protection needs. Your privacy matters to us.